of material

As a service company, we also consume resources in the course of our operations, including energy for our offices, laboratories, and test facilities. And we generate greenhouse gas emissions from other activities, such as travel. We also have a special responsibility for our employees, whose interdisciplinary expertise is fundamental to our business model. We also procure products and services from suppliers, and work together with customers and other partners on sustainability projects.

In 2020, DEKRA conducted a materiality analysis with the participation of all its stakeholders. Key stakeholder groups were identified by internal analyses with regard to mutual relevance and materiality. The following groups were defined as relevant stakeholders in the context of sustainability:


  • Employees
  • Customers
  • Associations
  • Competitors
  • Suppliers
  • Policy-makers
  • Civil society and NGOs
  • Science and research


Stakeholder participation is implemented through surveys, among other measures. The 2020 survey polled stakeholders as to the relevance of the various sustainability topic areas. In addition, we wanted to know what impact the stakeholders see DEKRA as having in the areas listed. Over 100 stakeholders from all the groups defined by DEKRA took part. The results of the survey




The rating scale ranges
from 1 (low relevance/impact)
to 6 (high relevance/impact).